Customer Service and customer satisfaction Every organisation that delivers products or services knows the issue: How can I provide maximum customer services with a minimal investment. This blog will discuss how a chatbot can help improving Customer Satisfaction and lower operating costs. Customer Satisfaction is the key for cross and upsell opportunities. High Customer Satisfaction …..
The last decade has shown a rapid growth of concern among citizens about privacy. Protection of personal data and the right to preserve anonymity are back in the spotlights. Policy makers have made every effort to react upon the worry. As a consequence, regulations on data processing are being tightened. Regulation The European General Data …..
Security specialists made some interesting experiments with a fresh set up Windows XP system without a firewall: How long will it take, till the Dark Side eats it alive? Well, you can do such a funny experiment on your own. Find someone who has never been in touch with SAP in his life and ‘infect’ …..